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Privacy Policy

Privacy Policy – Synterna Limited

1. Introduction

This Privacy Policy explains what personal data Synterna Limited (“we”, “our”, “us”) collects when you visit our website or register with us, how we use that data, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

We are Synterna Limited.
Registered address: 167 – 169 Portland Street, London, W1W 5PF
You can contact us by email at hello@synterna.uk or by telephone on 0203 874 7875

3. Personal Data We Collect

We will not collect your personal data unless you voluntarily provide it through our website, forms, or communications with us. The types of data we may collect include:

  • Full name

  • Postal address

  • Telephone number

  • Email address

  • Any property-related or service-related information you choose to provide

4. How We Use Your Data

We collect and use your data for the following purposes:

  • To respond to your enquiries or requests

  • To provide services you have requested

  • To send you information or updates (where you have given consent, which you may withdraw at any time)

5. Your Rights

You have the following rights under UK GDPR:

  • To request access to the personal data we hold about you

  • To ask us to correct any inaccurate or incomplete data

  • To request the erasure of your data (“the right to be forgotten”)

  • To request the restriction of how we process your data

  • To object to our use of your data

  • To request a copy of your data in a portable format (“data portability”)

To exercise any of these rights, please contact us using the details in section 2. If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk

6. Cookies and Website Usage Data

We collect non-identifiable usage data (such as pages visited and time spent on the site) using cookies to improve the user experience.

A cookie is a small file placed on your device to help our site function properly and to provide analytics. You can manage or disable cookies at any time through your browser settings.

7. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites.

8. Indemnity

You agree that we shall not be liable for any loss or damage, direct or indirect, arising from your use of our website or its content.

9. Copyright

All content on this website, including text, images, and logos, is the copyright of Synterna Limited unless otherwise stated. You may view and temporarily download content for personal, non-commercial use only. Reproduction, modification, or redistribution is prohibited without our prior written consent.

10. Review of This Policy

We regularly review this Privacy Policy to ensure compliance and accuracy.
Last updated: 10 September 2025